Legal
Refund Policy
This sample policy describes how refunds would work if a paid Lumenridge VR immersion suite session were confirmed at Studio 6, 1–7 Unwins Bridge Road, St Peters NSW 2044, Australia. The demonstration forms on this website do not take payment and do not create a live charge by themselves. Wording below follows a clear, neutral style for visitors reviewing Australian dollar suite pricing and party-hire options before they hold a slot with the Sydney venue.
Before confirmation
Demonstration booking requests can be ignored, edited or resent at any time while you compare worlds and party sizes. Nothing is charged when you submit the session request form on this static site, and an unfinished enquire message does not reserve a floor host. Until written confirmation and payment exist, Australian consumer cooling-off ideas that apply to some purchases do not convert a demo form into a paid suite slot.
After a paid reservation
On a live service, cancellations more than 48 hours before the suite session start could receive a refund in Australian dollars minus a handling fee stated in the confirmation email for that block. The email would list the session time, party size, worlds chosen and how funds return to your original payment method. Rights under Australian consumer rules that cannot be excluded still apply where the service is not provided with due care or as described.
Closer to the session
Within 48 hours, private party hire and peak evening immersion suites may be non-refundable or limited to a credit toward a later St Peters date. That rule would be stated clearly before you pay, shown with Australian dollar amounts, and appear again on your written confirmation. Venue-caused cancellations—such as equipment failure that prevents a fair session—would be handled with a rebook or refund path described by the front desk when you contact them.
How to ask
Send a refund request through the contact form with your name, session date, suite or world name and party size. Choose the refund topic in the list so the St Peters team can locate your booking quickly. You may also email [email protected] or call +61 2 9057 3057 and quote the confirmation reference. Keep a copy of your payment receipt so Australian dollar amounts can be matched without delay.
Related pages
Read the terms of use and disclaimer together with this refund policy. Personal data used to process a refund request is described in the privacy policy. Sample prices and session lengths on other pages remain illustrative until a paid Lumenridge VR booking is confirmed in writing for the Sydney venue.
Need a written answer from the venue?
Use the contact form and mention this refund policy page in your message so the St Peters team can reply with the right detail. You can also email [email protected] or call +61 2 9057 3057.
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Hosted VR immersion suites in St Peters, Sydney, with flexible party sizes, clear Australian dollar pricing and arrival notes for every booking.
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